Software Maintenance

Maxava’s Software Maintenance Contract provides updates and enhancements to Maxava HA software and provides 24×7 support for any Maxava HA Software issues arising for our customers.  Resolution of issues arising with Maxava HA Software is fully covered by our Software Maintenance Contract.

Contact Tech Support

  • Software Support
    + Telephone Help Desk
    + Remote diagnostics
    + Emergency bug fixes
    + “Work arounds” required to ensure the software functions in accordance with the documented technical specifications
  • Software Updates
    + New releases
    + Enhancements
    + PTF’s
    + Version upgrades

 

SUPPORT SERVICES

Technical support beyond the implementation warranty period of thirty (30) days, and that is not covered by Maxava Software Maintenance, will be charged on a time and material basis at our prevailing hourly rates.  With Maxava your organization can leverage over 10 years of experience implementing and supporting some of the world’s leading and most demanding HA environments.

  • Technical Services for your Maxava HA environment & User Support
  • Migrate Live
  • maxAssist Managed Services

MAXAVA SERVICES